You have a right to:
- inspect and copy medical information that may be used to make medical decisions about our care except for
psychotherapy notes, information compiled in anticipation of or for use in a civil, criminal, or administrative
proceeding, and any other protected health information which you are not permitted to inspect or copy by law;
- request an amendment of your record;
- request an accounting of disclosures of medical information;
- request a restriction or limitation on the medical information we disclose about you for treatment, payment, or
health care operations;
- request that we communicate with you about medical matters in a certain way or at a certain location;
- file a complaint with LARC or the Secretary of the Department of Health and Human Services if you believe your
privacy rights have been violated. You will not be penalized for filing a complaint.
OFFICE POLICIES of Laredo Arthritis & Rheumatology Center, PLLC
Welcome! I am honored to be one of your new doctors. I consider my patients to be part of our family. I know you are probably in pain or have many questions. I will try my best to help you feel better, listen to all your questions and concerns, give you the shortest wait time possible, and give you the best medical experience. I kindly ask that you read and agree with our policies and rules. Thank you.
-Antonio E. Mancera, M.D.
PLEASE INITIAL UNDER EACH NUMBER:
All fees or co-pays are due BEFORE you see the Doctor. Co-insurance and deductible fees are due at check-out. If you have a question about these charges, we can call your insurance company for you at the time of visit. There will be a $25.00 charge + possible bank fees for all returned checks.
Forms or letters such as FMLA, disability etc. are $25.00. We may not be able to fill some types of disability form requests.
Request for Complete Medical Records are $25.00
Please have a primary care (General) doctor or we can refer you to one. Dr. Mancera only focuses on arthritis and rheumatologic conditions.
If you have an urgent issue after our business hours and need to be seen by a doctor, please go to a clinic or emergency room.
If you call with questions for the Doctor, he will try his best to call you back that evening after clinic. Please do not use the fax machine to ask us questions.
Please give us 2 business days to refill a prescription.
Please bring your medications to your visit unless they must be refrigerated.
NARCOTICS: Dr. Mancera does not refill narcotic prescriptions from other doctors. We may refer you to pain management if you require strong narcotics. Dr. Mancera does NOT prescribe narcotics for fibromyalgia.
Only if you can, please leave small children in the waiting room with a family member or friend.
- Please do not leave children unattended at any time.
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- Please take your children outside if they are too loud.
- Do not take magazines home.
- Do not put your feet on the couches.
- Do not put your feet on the couches.
- Do not take pictures or videos of office procedures.
We WILL reschedule if you are more than 15 minutes late as a courtesy to other patients.
Unfortunately, it is sometimes necessary to end the patient/doctor relationship. We will provide written notice of the termination and comply with state regulations. Possible Causes for termination include being rude or threatening, multiple no-shows, or not getting necessary lab tests to monitor your medications.
NO SHOW FEE (New Patients Only):
If for any reason you are unable to cancel 24 hours prior to your appointment, you will then be charged a $25 NO-SHOW fee.
Polizas de la Oficina Laredo Arthritis & Rheumatology Center, PLLC
Bienenido(a)! Es un honor ser uno de sus doctores nuevos. Yo considero a mis pacientes
como paiie de mi familia. Yo se que probablemente sienta dolor o que tenga muchas preguntas.
Yo hare mi mejor intento para ayudarle a sentirse mejor, escuchar sus preguntas o
preocupaciones, atenderlo lo mas pronto posible, y darle la mejor atencion medica. Le pido
atentamente que porfavor lea y este de acuerdo con mis polizas y reglas. Muchas Gracias. - Antonio E. Mancera, M.D.
FAVOR DE ESCRIBIR SUS INICIALES DE BAJO CADA NUMERO:
Todos los pagos se daran ANTES de ver al doctor.
Pagos de Co-insurance y deducibles sedaran al SALIR de su visita .
Si usted tiene alguna pregunta de los cargos, nosotros podemos llamar a su compania de aseguranza durante el tiempo de su visita.
Se le dara un cargo de $15 por cheques que no sean aceptados.
Se cobrara $15 para formas o cartas para "FMLA" o discapacidad. Habran algunas formas de discapacidad que no podremos llenar.
Se cobrara $15 para copias de archibos medicas.
Cuota por no aparecer (Pacientes Nuevos Solamente):
Si por cualquier razón no cancela su cite antes de 24 horas, se le cobraría $25.00 por no aparecer as su cita.
Favor de tener un doctor primario o si no le podemos recomendar a uno. El Dr. Mancera es especialista y so lo se hace cargo de enfermedades de reumatologia y artritis.
Si tiene alguna emergencia despues de nuestras horas de consultas y se tiene que ver por un doctor, favor de ir a una cl ínica o al cuarto de emergencia del hospital.
Si llama con preguntas para el doctor, el hara su majar intento de regresarle la llamada despues de que termine con todas sus consu ltas del día. Favor de no usar el fax para hacer preguntas.
Favor de darnos 2 días de oficina para llenarles sus recetas de medicinas.
Favor de traer sus medicinas a sus citas al menos que t engan que estar refrigeradas.
El Dr. Mancera no llena recetas narcoticas de otros doctores. Le podemos hacer una referencia a un doctor de dolor si usted requiere narcoticos fu ertes. El Dr. Mancera NO receta narcoticos para fibromia lgia.
- Unicamente si puede, favor de dejar n inos chiquitos en la sala de espera con algun miembro familiar o amigo.
- Favor de no dejar a ninos sin attender en cual quiero momento.
- Favor de salirse afuera si sus ninos estan haciendo mucho ruido.
- Favor de no ll evarse las revistas.
- Favor de no subir los pies a los sillones.
- Favor de no tomar fotos o videos de procedimientos en la ofi cina .
- Si llega más de 30 minutos tarde, se le va cambiar su cita por cortesía a otros pacientes.
Desafortunadamente, aveces es necesa rio terminar la rela cion entre pa ciente y doctor. Si esto ocurre, le daremos aviso por escrito y cump liremos con reglam ent os estatal es.
Si por cualquier razón no cancela su cite antes de 24 horas, se le cobraría
$25.00 dólares después de tres visitas canceladas.
Algunas ca usas posibles para terminar la re lac ion incluyen: ser groceros o amenazar, no cumplir
con sus citas varias veces, o no hacerse los examen es de laboratorio necesarios para contro lar
sus medicamentos.
I have reviewed and agree with the Notice of Privacy Practices and
Office Policies Forms. I also authorize my insurance benefits to be paid
directly to the physician.
If I have Medicare, I understand some services/treatments may not be
covered by Medicare. I will be notified in writing before these
services/treatments are done if my doctor believes that Medicare will
not pay for them.
I understand that I am financially responsible for any balance. If my
insurance does not pay for my balance I will pay it. I also authorize
Laredo Arthritis & Rheumatology Center, PLLC or my insurance
company to release any information required to process my claims.
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